Our Terms & Services

You agree to the following by booking services with Tiny Tots Stroller Spa:

What We Do: At Tiny Tots Stroller Spa., we specialize in thorough cleaning of car seats and booster seats, using child-friendly, non-toxic products and adhering to manufacturer care instructions. All services are scheduled in advance and are dependent on appointment availability.

Appointment & Cancellation Policy: We understand that plans can change. If you need to cancel or reschedule, please provide at least 24 hours’ notice. Appointments canceled at the last minute or missed entirely may result in a cancellation fee.

Payment Terms: Payment is required once your seat has been cleaned and returned to you. You’ll receive a reminder with payment instructions when your item is ready for collection.

Service Preparation: Before pickup, please ensure your car seats, strollers, wagon, etc. are accessible and free of personal belongings such as toys, blankets, or accessories. We are not liable for any personal items that remain in the seat during cleaning.

Cleaning Expectations: We work hard to restore your gear to a clean, refreshed condition. However, some stains, discoloration, or signs of wear may be permanent, particularly if they have been present for an extended period.

Safety & Responsibility: We follow manufacturer cleaning recommendations and use only approved, baby-safe products and techniques. While we handle your items with care, Tiny Tots Stroller Spa cannot be held responsible for any damage, functional issues, or safety concerns that occur after cleaning, including those related to reinstallation or use in a vehicle. Proper reinstallation and safety verification remain the responsibility of the parent or caregiver. Please consult your car seat manual or manufacturer for guidance.

Liability Waiver: By booking with us, you (“Customer”) agree to release Tiny Tots Stroller Spa, along with its owners, staff, and partners (“Releasees”), from any claims, damages, or liabilities—known or unknown—arising from our services. This includes issues with seat performance, misuse, or accidents following cleaning. You also agree not to pursue or support any legal claims related to your service experience.

Limitation of Liability: To the maximum extent allowed by law, our total liability for any claim related to our services will not exceed the amount paid for that service. We are not responsible for indirect, incidental, or consequential losses, even if such outcomes were foreseeable.

Photos & Social Media: By using our services, you give Tiny Tots Stroller Spa permission to photograph your seat(s) for before-and-after purposes and possible use in marketing or social media content. We will never share your name or personal details without your written consent. If you do not wish your items to appear on social media, please let us know at the time of booking.

Policy Updates: We may update these terms as our business evolves. Scheduling a service with us means you accept the most current version of our Terms & Conditions.